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NAHQ CPHQ考試備考經驗,CPHQ最新考題
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NAHQ CPHQ(醫療保健品質專業人員認證考試)考試評估醫療保健品質專業人員的知識和技能。該考試包含115道多選題,涵蓋四個內容領域:醫療保健系統和組織、醫療保健品質管理和患者安全、醫療保健績效和流程改進以及醫療保健數據分析和決策。
CPHQ認證被公認為醫療保健質量管理的優質標誌,受到醫療保健雇主的廣泛尊重,通常是醫療機構領導職位的要求。該認證有效期為兩年,此後候選人必須展示持續的專業發展,以維持其認證資格。
CPHQ最新考題 - CPHQ考古題更新
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健康照護品質專業人員 (CPHQ) 考試是由國家健康品質協會 (NAHQ) 提供的認證考試,旨在向希望展示其專業知識和對健康照護品質改進的承諾的醫療保健專業人員提供認證。該認證在國際上得到了認可,被認為是健康照護品質認證的黃金標準。
最新的 CPHQ Certification CPHQ 免費考試真題 (Q189-Q194):
問題 #189
An organization has implemented a quality improvement project. The goal is a mean compliance rate of 90%.
The results of observations are found in the table below:
Which focus area presents the greatest opportunity for the organization?
- A. patient flow
- B. infection prevention
- C. pain management
- D. environment of care
答案:C
解題說明:
The data in the table shows that Department C has the lowest compliance rate in pain management at 65%, which is well below the organization's goal of a 90% mean compliance rate. This indicates that pain management presents the greatest opportunity for improvement. Focusing on pain management in Department C could yield significant gains in overall patient care and satisfaction, as managing pain effectively is a critical component of quality care.
* Patient flow (A): Although Department C also has low compliance in patient flow, pain management has the lowest compliance rate, making it a higher priority.
* Environment of care (B): Compliance rates are higher in this focus area, especially in Department B.
* Infection prevention (D): Compliance rates are generally higher across all departments in this area, so it is not the most pressing issue.
References
* NAHQ Body of Knowledge: Quality Improvement Prioritization
* NAHQ CPHQ Exam Preparation Materials: Analyzing Performance Data for Improvement
問題 #190
Which of the following best represents an "unsafe condition"?
- A. Similarly named medications stored in proximity to each other
- B. A high healthcare-associated infection rate
- C. An incorrectly marked surgical site identified before surgery
- D. A mislabeled specimen discovered in the laboratory
答案:A
解題說明:
An unsafe condition is a latent or system-level issue that increases the risk of errors or harm, often existing before an incident occurs. It is distinct from active errors or outcomes.
Option A (A mislabeled specimen discovered in the laboratory): This is an active error that has already occurred, not an underlying condition. It is a result of an unsafe process but not the condition itself.
Option B (A high healthcare-associated infection rate): This is an outcome, not a condition. It reflects the result of multiple factors (e.g., poor hand hygiene) rather than a specific unsafe condition.
Option C (An incorrectly marked surgical site identified before surgery): This is an active error caught before harm, not a latent condition. It indicates a failure in process but is not the condition predisposing to the error.
Option D (Similarly named medications stored in proximity to each other): This is the correct answer. NAHQ CPHQ study materials define unsafe conditions as system vulnerabilities, such as storing look-alike/sound- alike medications together, which increases the risk of medication errors. This aligns with Joint Commission and ISMP guidelines on medication safety.
Reference: NAHQ CPHQ Study Guide, Domain 1: Patient Safety, identifies unsafe conditions as latent system issues, such as improper medication storage, that predispose to errors.
問題 #191
A quality professional is assessing team performance. Which of the following results would be associated when applying evaluation criteria to assess productivity?
- A. Unmet goals
- B. Increased knowledge of improvement
- C. Team dissatisfaction
- D. Positive culture of improvement
答案:D
解題說明:
A positive culture of improvement reflects a productive team environment where continuous learning and quality enhancement are prioritized. The NAHQ CPHQ Detailed Content Outline highlights the importance of evaluating team effectiveness, which encompasses fostering a culture that supports ongoing improvement and collaboration.cdn.nahq.org Such a culture encourages team members to engage proactively in quality initiatives, leading to sustained improvements in healthcare delivery.
問題 #192
Process improvement projects can be evaluated by using
- A. A matrix diagram
- B. A flow chart
- C. A dashboard
- D. An Ishikawa diagram
答案:C
解題說明:
Evaluating process improvement projects requires a tool that tracks performance metrics and outcomes over time to assess success.
Option A (A dashboard): This is the correct answer. The NAHQ CPHQ study guide states, "Dashboards provide a visual summary of key performance indicators, enabling evaluation of process improvement project outcomes" (Domain 4). Dashboards track metrics like infection rates or cycle times, showing progress and impact.
Option B (A matrix diagram): Matrix diagrams analyze relationships between factors, not evaluate project outcomes.
Option C (A flow chart): Flow charts map processes, useful for planning, not evaluating results.
Option D (An Ishikawa diagram): Ishikawa diagrams identify root causes, not evaluate project performance.
CPHQ Objective Reference: Domain 4: Performance and Process Improvement, Objective 4.5, "Evaluate improvement project outcomes," emphasizes dashboards for monitoring performance. The NAHQ study guide notes, "Dashboards are effective for visualizing and communicating project results to stakeholders" (Domain 4).
Rationale: Dashboards provide a clear, data-driven evaluation of project outcomes, aligning with CPHQ's emphasis on performance measurement.
Reference: NAHQ CPHQ Study Guide, Domain 4: Performance and Process Improvement, Objective 4.5.
問題 #193
Annual evaluation of a quality Improvement process must
- A. document all problems identified In care/service.
- B. be accomplished by a healthcare quality professional.
- C. be based on organizational objectives.
- D. survey all departments and teams.
答案:C
解題說明:
The annual evaluation of a quality improvement process should be based on organizational objectives.
This is because the quality improvement process is designed to enhance the effectiveness and efficiency of an organization's operations and align them with the organization's strategic goals12. The AAAHC (Accreditation Association for Ambulatory Health Care) requires that documentation demonstrates at least an annual governing body review of the Quality Improvement (QI) program to evaluate effectiveness and determine if the purposes and objectives continue to be met3. Therefore, the annual evaluation of a quality improvement process must be based on organizational objectives to ensure that the process is effectively contributing to the achievement of these objectives.
Reference: 123
問題 #194
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